Join to apply for the Free People Key Holder role at Free People . This position is located at 930 Prospect St, La Jolla, California, 92037 United States. Role Summary Free People is growing and opening a new location in La Jolla, CA! We are looking for Key Holders to join this team. A Key Holder collaborates with the management team in supervising store operations and leads an engaging environment for customers and staff. The role includes driving sales, building awareness of key metrics, and contributing to the development of others. Role Responsibilities Brand Experience Acts as a brand ambassador reflecting company values; partners with the store leadership team to create an engaging experience that appeals to the FP customer. Creates selling initiatives enhancing the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations. Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership + Team Management Acts as an elevated team member, exercising decision‑making and multitasking while prioritizing service. Actively manages the store environment, maintaining an energized pace and positive team morale, and drives sales. Takes initiative in teaching product knowledge, brand messaging, and delivering exceptional customer interactions using brand resources. Visual + Business Operations Supports the store management team with daily office procedures and operations maintenance. Collaborates with partners to execute shipment processing, restocking, and product placement while maintaining FP’s visual standards; ensures omni‑channel orders are processed timely and accurately. Adheres to safety standards, inventory accuracy, reduces product loss, and upholds all company policies to support store profitability. Communication + Relationships Supports an inclusive, people‑first philosophy; engages employees at all levels to encourage open dialogue and reinforce follow‑through. Stays current and collaborates with leadership to respond to communication; shares information and participates in daily meetings. Displays eagerness to develop new skills, remains open to feedback; enhances the environment with optimism, positivity, and proactive problem‑solving. Guides and develops the Stylist team; assumes responsibility for own development, growth, and future career progression. Role Qualifications Love for the FP brand. Outstanding leadership presence. Team player experience. Ability to work flexible hours (nights, weekends, holidays). Enthusiasm to learn and grow within the organization. Benefits URBN offers comprehensive perks and benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. Eligibility may vary by location. Pay Range USD $18.11 – $18.50 per hour. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment. We provide equal employment opportunities for all employees and applicants without regard to protected characteristics listed by law. We enforce non‑discrimination and anti‑harassment policies and provide training to managers and employees. #J-18808-Ljbffr Free People
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