Job Description

Join to apply for the Unarmed Security Guard role at Strategic Security Corporation Strategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, bomb dog, intelligence, consulting, and investigative services. Job Description As an Unarmed Security Officer, you will: Conduct unarmed foot patrol within a government, corporate, retail, or fast‑food environment while providing superior service to customers, visitors, and employees. Compose reports, monitor CCTV and alarm systems, control access and egress, deter criminal activity and misconduct, and perform other duties as needed. Parking Lot Security Services (Walmart Facility) Continuous patrols: Monitor all areas of the parking lot, including the rear of the building. Incident reporting: Observe and immediately report any suspicious or criminal activity, as well as unauthorized soliciting or literature distribution. Customer interaction: Refer all customer inquiries or issues to Walmart facility management. Professional conduct: Maintain a professional appearance and demeanor; wear a uniform at all times. Documentation: Submit incident reports to Walmart management and check in/out using the facility’s time system. Emergency support: Assist in emergency situations as directed by management or first responders. Restrictions: Guards may not chase, block, detain, or restrain any person or vehicle. Security Officer Conduct Act professionally, without profiling individuals based on race, gender, age, religion, or other protected status. Attention is based solely on behavior. Report suspicious behavior, hazards, and incidents to Walmart management. Use Walmart’s time and attendance system to check in/out at the beginning and end of each shift. Maintain communication using a company radio and cell phone; respond to emergencies per training. Follow Walmart’s safety protocols and withdraw from dangerous situations; contact law enforcement when necessary. Professional Appearance Uniform must be worn at all times. Grooming and attire must be clean, neat, and within company standards. Tattoos and jewelry must be non‑offensive and pose no safety risk. Communication Interact respectfully with associates, customers, and the public at all times. No use of foul or derogatory language, even under provocation. Use of Force Officers may only use force to disengage from a threat and must immediately contact law enforcement after doing so. Lethal weapons are prohibited unless carried by qualified law enforcement officers. Other Guidelines Officers must never detain or pursue individuals. Any customer bans must be handled by facility management. G.E.T. Principles (Greet, Engage, Thank) Welcome customers, guests, shoppers, and associates with warmth and graciousness. Proactively scan for potential threats stemming from criminal activity or life‑safety issues. Seek out and develop rapport with customers by assessing what is important to them and addressing it. Stay current with the latest information (crime trends, local threats, attractions, promotions, etc.). Watch for irregular or unusual conditions that may create security concerns or safety hazards. Sound alarms or call police or fire department in case of fire or unauthorized persons. Identify and warn violators of rule infractions such as loitering, smoking, or carrying forbidden articles. Permit authorized persons to enter the property and monitor entrances and exits; may need to use handheld wands or walk‑through magnetometers. Prevent individuals from stealing company property. Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required. Liaison with local law enforcement and share information with customers when necessary. Guide customers to their destinations or available open lines and key points of interest. Anticipate and answer customer inquiries; know your job and local area. Facilitate guest services, including transportation and area attraction inquiries. Troubleshoot customer issues, concerns, or complaints; relay pertinent information to management. Maintain the job site area with your area of control clean and professional at all times. Assist with basic first aid and make emergency notifications. Perform designated security patrols on foot or in vehicle. Benefits Major medical coverage Paid vacation 401(k) retirement plan Opportunities for additional training to aid in professional development Perks Various discounts and access to exclusive deals with corporate affiliates (cell phone data plans, home goods, travel/entertainment) Weekly pay periods Flexible scheduling (available and will vary by location, management, and company needs) Education, Licenses, and Certifications Required High school diploma or equivalent Pass a state licensing test if driving a company-owned or client-provided vehicle Possess a state‑licensed Unarmed Security Guard Card/License if required by your State/City/Locality Experience Required Graduate of an accredited high school or GED; meet one of the following experience/education requirements: Experience of 1 year as a security officer strongly preferred Skills Required Ability to follow orders Proficient computer skills (Microsoft Office) Effective oral and written communication Active listening skills Ability to assess and evaluate situations effectively Identify critical issues quickly and accurately Attention to detail Other Requirements Must be at least 18 years old or the minimum age required by state, if higher Must be a U.S. citizen or a foreign citizen authorized to work legally in the United States Must operate radio or telephone equipment and/or console monitors Must interact cordially and communicate with the public Must be warm, engaging, charismatic, and possess a natural ability to develop rapport sincerely Must practice good judgment; high level of integrity Must be proactive; take initiative with minimal supervision Must be resourceful; think critically to find solutions even without obvious resources Must navigate challenging situations while remaining positive Subject to drug screening as permitted by law Must provide a DD214 discharge document with status if prior military service Physical Requirements and Environment Environment: Indoor and outdoor; temperature ranges from moderate to extreme cold and heat. Major activity: Walking, standing, speaking, listening, observing. Physical effort: Standing, walking, and sitting. Minimal to no stooping or kneeling. About The Company Strategic Security (SSC) is an Equal Opportunity/Affirmative Action Employer and an Alcohol‑ and Drug‑Free Workplace. EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity. If you have any questions regarding Equal Employment Opportunity, affirmative action, or diversity and inclusion, or if you encounter difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (888) SSC-RISK. #J-18808-Ljbffr Strategic Security Corporation

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