Job Description

User Experience Research Manager

Facebook is looking for a User Experience Research Manager with research, communication, and people management skills. We are seeking a candidate with a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will lead a team of world-class researchers across a key product vertical, and across multiple research disciplines. We are looking for an experienced leader with a proven track record of building and managing high-performing teams. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to measurable business value.

Responsibilities

• Guide research throughout the product life-cycle from early stage generative research, through iterative concept or prototype testing, and post-launch measurement
• Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions
• Identify and prioritize short-term and long-term research that delivers impact
• Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge
• Hire, develop, and retain talent
• Advocate passionately for the customer, ensuring that the product experience is aligned to user needs and expectations

Minimum Qualifications

• Bachelor's degree or significant experience conducting UX research with meaningful business impact
• 15+ years of experience conducting and/or studying research post-Bachelor's degree
• 5+ years of experience directly managing, coaching, and developing full-time researchers
• Experience directly managing across different research methodologies
• Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
• Experience building teams over time through hiring, growing, and retaining high-performing researchers
• Experience building and setting research strategy that connects with business strategy
• Track record of translating research into business impact
• Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Preferred Qualifications

• Master's or PhD degree in Human-Computer Interaction, Psychology, Sociology, Economics or related field
• 18+ years of conducting and/or studying research post-Bachelor's degree
• eCommerce Experience is a plus

Public Compensation: $192,000/year to $265,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

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